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Fulfillment Coordinator (Part-Time)

Marker Learning

Marker Learning

New York, NY, USA
Posted on Tuesday, April 18, 2023
About Marker Learning:

1 in 5 students has a learning disability such as dyslexia, which makes it harder for them to read, spell and write--despite their intelligence. While receiving a proper evaluation for a learning disability could be the most impactful event in a student's life, only 4% of students receive a diagnosis because of the high costs of evaluations and lack of access to qualified psychologists. Undiagnosed students are 3x more likely to drop out of high school, 5x more likely to be unemployed, and tend to experience elevated levels of anxiety and depression. It's estimated that early diagnosis of dyslexia and other learning disabilities could save the US over 72 billion dollars of economic impact and drastically improve the lives of millions of people.

Marker Learning is on a mission to make learning disability (e.g. dyslexia) assessments and diagnosis easier and more affordable for schools and parents. By leveraging proprietary technology developed by leading experts at Johns Hopkins, the end-to-end evaluation is completed in half the time and at 1/10th the cost of typical in person evaluations. We are a rapidly growing start up, backed by some of the most mission driven and reputable venture capital firms and education non-profits.

Join us in our mission to inspire and support all students on their unique learning paths.

Marker Learning is looking for a Fulfillment Coordinator to run the day to day operations of sending and receiving packages across teams so that we can continue to scale our business.

To help us achieve our mission, we are looking to hire a Fulfillment Coordinator who is a self-starter, organized and detailed-oriented. This is a part-time role (20 to 25 hrs/week) based at our NYC office. The working hours are ~9/10am EST to 1/2pm EST Monday to Friday. This position will report to our Director of Customer Operations.

As a key member of our Operations team, here's what you'll do:

Key Outcomes:
  • Ensure all materials are organized properly in the office and in good condition
  • Oversee office inventory and assess when items need to be restocked
  • Create systems and prioritize materials to be sent and received
  • Manage multiple systems across our private evaluations, learning support and schools team using strong intuition skills to anticipate order of operations
  • Collaborate cross-functionally with the entire operations team to provide an excellent customer experience

The most important skills for the role are*:
  • Mission Driven: Motivated by Marker Learning's mission to provide accessible and affordable learning disability evaluations
  • Communication: Showcases the ability to speak and write clearly and concisely while presenting and receiving information from a diverse audience
  • Organization & Planning: Shows evidence of being detail orientated and the ability to prioritize projects and tasks
  • Adaptability: Highly flexible and and comfortable working with ambiguity that comes with a fast-paced startup

In addition to the above it would be great if you have:
  • Exposure to software platforms such as Shopify, Shipstation and Retool
  • Experience working with a fast-paced environment such as an early-stage startup
  • We know people from historically underrepresented communities are less likely to apply if they don't meet all of the above criteria. Please apply anyway! We want people who are fast learners, eager to take on new challenges and will help us build a best in class company that will change what it means to age.

Interested? Great! Here's what you should know:

At Marker Learning we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation and disability status. If you're motivated by our mission and eager to contribute to our team and culture, we'd love to hear from you.

Compensation: $20/hour

We are a mission driven team out to provide reliable and affordable testing to every student who requires it. We believe that Marker Learning has the potential to change the evaluation landscape across the country. If you are as passionate as we are about this, we'd love to hear from you!

We are dedicated to building a diverse and inclusive workforce. Marker Learning provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with applicable federal, state, and local laws.