Senior AE (Director of Strategic Relationships)
Customer Service
Remote
USD 150k-150k / year + Equity
Posted on Jun 24, 2026
Senior AE (Director of Strategic Relationships)
Remote
Revenue
Remote
Full-time
Help us solve fraud asap with Casap — where we’re building the world's first AI-native disputes automation and fraud prevention platform. Our mission is to create a future where trust is a given and fraud is rare by empowering financial institutions to automate disputes, eliminate first-party fraud, and turn manual back-office workflows into loyalty-building moments for customers and members.
We’re a Series A startup founded by product leaders from Robinhood and Chime, and we’ve raised over $30M from Emergence, Lightspeed, Primary Ventures, SoFi, and others. We have incredible product market fit, an exceptionally ambitious and kind culture, and our CEO, Shanthi, was recently named to Inc. Magazine’s 2026 Female Founders 500. Over the past 12 months we’ve more than 10x’ed revenue and we’re just getting started.
Location(s)
This is a remote role. We do have offices in San Francisco, CA or New York, NY you can work from if you are in those cities. you'd like.
About the Role
- Casap is looking for a Senior AE (official job title: Director of Strategic Relationships) to own and close deals with our most strategic bank, credit union, and fintech prospects. We're not looking for someone who needs hand-holding - we want someone with a pirate ship mentality who can operate without big company brand recognition and build something meaningful in financial services.
What You'll Do
- Own and manage a strategic territory of high-value bank, credit union, and fintech prospects
- Close high ACV deals with longer sales cycles at top-tier financial institutions
- Partner closely with a Director of Growth to develop account strategy and work qualified opportunities through the sales process
- Conduct strategic discovery calls, product demonstrations, and executive-level presentations
- Travel 1-2 times per month for in-person customer meetings, events, and relationship building
- Build and maintain relationships with C-level and VP-level executives at large financial institutions
- Navigate complex sales processes, multi-stakeholder decision-making, and robust approval processes, at enterprise accounts
- Collaborate with internal teams to ensure successful customer onboarding and expansion opportunities
- Contribute to sales process refinement as the company scales
- Participate in industry conferences and customer events to build market presence
What You’ve Done
- Multiple years of B2B sales experience with a track record of closing mid-six-figure deals
- Proven experience selling into large financial services accounts (banks, credit unions, fintechs)
- Strong discovery and consultative selling skills with ability to build business cases for complex solutions
- Experience navigating longer sales sales cycles with multiple stakeholders and decision makers is a plus
- Exceptional presentation and communication skills with C-level executives
- Self-starter mentality with ability to operate with high autonomy in startup environment
- Comfortable with travel (1-2 times per month) for customer meetings
- Financial services industry knowledge preferred but not required
Compensation
The base pay range for this role is $150,000 – $150,000 per year.
Casap's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as bonuses and commission plans for applicable roles. The listed US-based compensation range is a guideline and may be modified. Final compensation will vary based on market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process.
- 📈 Start-up equity
- 🦷 Full health, vision & dental coverage
- 🩺 One Medical membership
- 🍽️ Stocked kitchens + weekly lunches
- 🚍 Commuter benefit
- 🚠 Team building events & happy hours
- 🌴 Flexible PTO
- 💻 Apple equipment + annual home office budget
Casap is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. Casap is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
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Req ID: R9