Chief
San Francisco
Full time
On-site
Experience
Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.
Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC.
Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures.
Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers.
The Clubhouse Manager is the heartbeat of our San Francisco Flagship, responsible for creating an exceptional, high-touch experience for every member who walks through our doors. This role blends hospitality, operational leadership, and community-building, with a strong presence on the clubhouse floor and a deep commitment to elevating the member experience. You’ll oversee daily operations, lead clubhouse programming and external rentals, ensure a standout food and beverage program, and set the tone for how the space comes alive for our members.
Be Present & Engaged – Spend the majority of your time on the clubhouse floor, building authentic relationships with members, and fostering a welcoming environment
Champion Member Experience – Serve as a cultural ambassador, introducing members to one another, facilitating networking moments, and ensuring the space always feels polished and inviting.
Lead Event Programming & Execution – Oversee the full event experience from concept to completion, including curation of clubhouse programming, coordination of external rentals, partnership with the community team, space readiness, and real-time troubleshooting—ensuring each gathering reflects Chief’s brand and hospitality standards.
Elevate Food & Beverage – Oversee the clubhouse F&B program, including vendor relationships, menu curation, seasonal offerings, and adherence to health, safety, and compliance protocols
Maintain Daily Operational Readiness – Oversee front-of-house, food and beverage, and back-of-house operations to ensure quality standards are met every day.
Develop & Implement SOPs – Create and refine Standard Operating Procedures that define how the Clubhouse Operations team collaborates with cross-functional partners, ensuring consistency, efficiency, and seamless member experiences.
Drive Continuous Improvement – Proactively gather feedback from members and team observations to inform enhancements to operations, events, and overall member experience.
Manage Clubhouse Team & Resources – Lead, coach, and support the local operations team; manage scheduling, training, and performance to deliver best-in-class service.
Oversee Budget & Resources – Manage clubhouse operating expenses within budget, including vendor relationships and resource allocation.
Ensure Facility Excellence – Oversee facilities management to maintain a clean, safe, and high-functioning space.
Hospitality and/or member experience leadership in a high-touch environment.
Hands-on leadership with a comfort in being visible and active in the member space.
Strong knowledge of food and beverage operations.
Ability to work a flexible schedule, including evenings for events.
Experience building relationships and community culture.
Skill in managing teams, operations, and budgets.
Passion for creating meaningful, elevated experiences that align with Chief’s mission.
Competitive salary and equity
Flexible vacation policy
20 weeks of paid gender neutral parental leave
Full medical, dental, and vision packages, 401(k)
Opportunity to work for a startup focused on driving real change for women in business
Opportunity to create and attend inspiring experiences and events with leaders of the industry
Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.
At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.
The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.
The base salary for this role is: $115,000
Chief participates in the E-Verify Program in certain locations, as required by law.