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Director, Product Management

Dandy

Dandy

Product
New York, NY, USA · Remote
Posted on Thursday, October 26, 2023

Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.

About the Role

As a Director of Product Management, you will play a crucial role in developing the vision and driving the execution of our technology platform serving our customers. The role will have oversight over the end to end experience for Dandy’s business customers and direct-to-consumer products that are meant to help them grow their business. You will take ownership of all practice facing software at Dandy, offering a unique opportunity to directly influence and enhance the value that practices receive from our products.

What You'll Do

  • Develop and execute the product vision, strategy, and roadmap for our practice facing software. This includes leadership of our mobile, desktop, and web interfaces as well as strategy for our hardware approach. (These are the products our dentist customers interact with daily and rely on to run their business.)

  • Gather and analyze customer feedback, market research, and competitive intelligence to develop a customer focused strategy for the business.

  • Partner with cross-functional teams, including engineering, design, marketing, sales, operations, and customer support, to define and deliver high-quality products used by external and internal customers.

  • Engage with the company leadership team to drive the vision for the company forward and define future expansion opportunities to pursue.

  • Work closely with customers, customer support teams, and stakeholders to understand their needs and pain points, and translate them into actionable product requirements.

  • Be a customer advocate across the company out of deep understanding of the industry and customer needs.

  • Manage the entire product development lifecycle, from ideation to launch, and drive the execution of product initiatives in an agile environment.

  • Define and track key performance indicators (KPIs) to measure the success and impact of your products.

  • Stay updated on industry trends and emerging technologies and apply that knowledge to drive innovation and continuous improvement.

  • Interface with external partners and vendors to evaluate and integrate third-party systems that enhance the capabilities and functionality of our dental technology platform.

What We're Looking For

  • 10+ years of experience in product management, managing software products through the full lifecycle from MVP to general release and subsequent iterations.

  • 3+ years experience in direct management of product team members

  • High bias-to-action and track record of delivering impactful results. You regularly knock down barriers and get things done, quickly.

  • Proven ability to define a strategy in an ambiguous business environment with many unknowns. Ability to drive alignment across many cross-functional stakeholders.

  • Excellent written and verbal communication and outstanding interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels of the organization.

  • Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously while meeting deadlines.

  • Excellent analytical and problem-solving skills, with the ability to analyze complex data, identify trends, and make data-driven decisions.

  • Technical competence and comfort-level that enables deep engagement with engineering and research teams.

  • Proven ability to think strategically, develop product roadmaps, and execute against them to deliver impactful results.

  • Experience of directly leading a highly effective product management team, including ability to hire and develop outstanding leaders.

Bonus Points For

  • Experience at an operationally-intensive company or one that offers physical products to customers

  • Direct management of cross-functional technical teams including engineering, data, and design.

  • Previous experience in the dental or medical industries.

The reasonably estimated salary for this role at Dandy is $230,000 - $260,000 plus equity. Actual compensation is based on a number of factors including, but not limited to the primary work location, candidate's skills, qualifications, and experience.

In addition, Dandy offers a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

At Dandy, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will move at Dandy speed and do everything in our power to meet your needs.