<div class="content-intro"> <p><strong>About Dandy</strong></p> <p><span style="font-weight:400;">Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.</span></p> </div><p> <strong>About the Role</strong> </p> <p> <span style="font-weight:400;">Dandy is hiring an experienced scan review associate to deliver a best-in-class service to our dental practice clients. As a frontline operator, you will interface with our users by providing feedback on digital impressions, develop feedback loops and work with operations leadership to build out our product. This is a great opportunity for someone with an expansive dental design background to make an impact in a growing and fast-paced environment.</span> </p> <p> <strong>What You’ll Do</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Review Trios scans live with the customer team for typical dental issues and coach our team on scanning best practices</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Provide live feedback and suggestions for better capturing data intra-orally</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Review scans post submission to identify trends with dental practices moving to digital</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Live review of Drs first cases with digital for feedback and support</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Speak to Dr.’s regarding technical case instructions and act as a point of escalation on difficult case</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Communicate with our internal team in order to relay design questions or issues to Doctors</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Strong attention to detail, reviewing orders and scans</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Work with other designers on projects ad hod</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Host trainings within the CX team on expert dental knowledge transfer</span></li> </ul> <p> <strong>What We're Looking For</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">4+ years CAD/CAM experience using 3shape in specialized/trained across multiple product skus</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Extensive knowledge of dental anatomy and terminology knowledge (such as, identifying tooth margin, tissue over margin, bite alignment)</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Chairside experience along with lab experience preferred</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience using Intra-oral scanner software hardware</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Basic Understanding of Tech platforms and the ability to Learn knew platforms quickly</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Ability to adapt and empathize with customers to de-escalate situations and offer solutions to resolve client issues and deliver a great experience through oral and written communication</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Ability and desire to work in ambiguous, high velocity environments</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Ability to problem solve independently</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Intellectual curiosity and research abilities</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Willingness to roll up your sleeves and fix problems in a hands-on manner</span></li> </ul> <p> <strong>Bonus Points For</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Outstanding professional references to share</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work</span></li> </ul> <p>The reasonably estimated salary for this role at Dandy is $57,000 - $63,500 plus equity. Actual compensation is based on a number of factors including, but not limited to the primary work location, candidate's skills, qualifications, and experience.</p><div class="content-conclusion"> <p>In addition, Dandy offers a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan, paid time off and fitness reimbursements.</p> <p><span style="font-weight:400;">Dandy is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration statusor any other legally protected characteristics.</span></p> </div>