About Flock

There are 17 million Americans who own rental property. Most don’t want to be landlords anymore, but selling isn’t a good option. Why? You’d lose income and appreciation, trigger tax liabilities, kick out your tenants, have to fix up the house—the list goes on. Flock is here to help.

Flock’s mission is to provide every retiring landlord with the most cost-efficient and seamless exit. Our first product is a tech-enabled 721 Exchange for single-family rental landlords. Owners contribute properties into our professionally managed Fund in exchange for passive equity ownership. It’s a modern UPREIT model designed for sophisticated owners who want access to continued cashflows, liquidity, and diversification—without triggering capital gains, disturbing tenants, or dealing with disposition friction.

We recently raised our Series B, led by Renegade Partners, and are also backed by top-tier investors including Andreessen Horowitz, Primary Ventures, SUSA Ventures, 1Sharpe Ventures, and leaders from Invitation Homes and Opendoor..

About the Role

The Maintenance Manager at Flock Homes will be responsible for overseeing and coordinating all maintenance activities for our single-family rental properties. This role focuses on managing maintenance operations, ensuring timely and high-quality service, and maintaining resident satisfaction while optimizing costs. The Maintenance Manager will supervise third-party vendors and contractors, develop maintenance strategies, and ensure compliance with safety and regulatory standards, rather than performing hands-on maintenance work.

This is an exciting opportunity to build and shape the maintenance function at a fast-growing, venture-backed startup that’s redefining how landlords exit ownership and investors access residential real estate. You’ll have the chance to design scalable systems, influence operational strategy, and make a tangible impact on the experience of residents and property owners across the country.

Key Responsibilities

• Vendor and Contractor Management: Oversee and coordinate third-party maintenance vendors and contractors, ensuring timely, cost-effective, and high-quality completion of repairs and maintenance tasks.
• Maintenance Strategy Development: Develop and implement preventative maintenance programs to minimize property issues and extend the lifespan of home systems and appliances.
• Work Order Oversight: Manage the work order system, prioritizing and assigning maintenance requests to vendors while ensuring timely resolution and resident satisfaction.
• Budget Management: Prepare and manage maintenance budgets, monitor expenses, and identify cost-saving opportunities without compromising quality.
• Quality Control: Conduct regular inspections of completed maintenance work to ensure adherence to Flock Homes’ standards and resident expectations.
• Team Collaboration: Work closely with property managers and leasing teams to address resident concerns and coordinate maintenance schedules to minimize disruptions.
• Reporting and Documentation: Maintain accurate records of maintenance activities, vendor performance, and expenses, providing regular reports to senior management.
• Emergency Response Coordination: Oversee and coordinate responses to emergency maintenance issues, ensuring quick resolution to protect resident safety and property integrity.
• Scope of Work Creation: translate inspections into itemized, code-compliant scopes with costs, timelines, materials, and acceptance criteria; secure approvals, issue bid-ready packets, and manage revisions/change orders.

Qualifications

• Education: Bachelor’s degree in property management, business administration, or a related field preferred; equivalent experience may be considered.
• Experience: Minimum of 5 years of experience in property maintenance or facility management, with at least 2 years in a supervisory or management role. Experience in single-family rental or residential property management is required.
• Skills:
• Strong Organizational skills with the ability to manage multiple vendors and projects simultaneously.
• Excellent communication and interpersonal skills to interact with vendors, residents, and internal teams.
• Proficiency in property management software (Appfolio preferred), work order systems, and Microsoft/Google Suite.
• Knowledge of residential building systems (HVAC, plumbing, electrical, etc.) and maintenance best practices.
• Budget management and cost-control experience.
• Other Requirements: Valid driver’s license and ability to travel to properties as needed.

Work Environment

• This position is primarily office-based with regular visits to properties for inspections and vendor oversight.
• Occasional evening or weekend work may be required to address emergency maintenance issues.

Compensation: The annual salary for this role is $100K-$130K, with target equity and benefits (including medical, dental, vision, and 401(k).