About the Job:

Helaina is seeking a Supply Chain Manager to help us build and oversee the proper functioning of Helaina’s supply chain function. The ideal candidate has hands-on experience in supply chain for food, ingredients, or supplements, is deeply organized, and excels in a fast-paced environment.

What You’ll Do:

• Execute supply chain day-to-day operations.
• Collaborate with the team to establish performance metrics for measurement, comparison, or evaluation of factors affecting the supply chain.
• Report on CMO and manufacturing performance.
• Collaborate with sales, the COO, and the CFO to forecast product demand.
• Maintain up to date shipping documentation.
• Prepare production plans in coordination with R&D.
• Create and implement a process for tracking COGS; monitor COGS and report to Finance.
• Help build an inventory tracking system to scale with production.
• Work with freight forwarders to achieve the successful import of product.
• Own end to end logistics.
• Negotiate prices for raw material and delivery with suppliers, vendors, and/or shipping companies.
• Monitor the performance of suppliers, assessing their ability to meet quality and delivery requirements; identify and qualify new suppliers in collaboration with other departments.
• Build a post-sales logistics infrastructure and process; provide end-to-end post-sales support in partnership with sales including client onboarding and order fulfillment.
• Spearhead the set up third party warehousing and shipping capabilities for commercial scale as needed.
• Perform other related duties as assigned.

About You:

• You have a Bachelor's degree in logistics or supply chain management
• You have 10+ years practical experience working in a food, supplement, or ingredient supply chain or logistics focused role.
• You have excellent interpersonal, verbal and written communication skills.
• You have excellent negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers.
• You are highly organized, analytical, process oriented and detail oriented.
• You are comfortable with ambiguity and thrive in a dynamic environment.
• You are able to work collaboratively with other functional areas including manufacturing, QA/QC, sales, marketing and finance.
• You have working knowledge of dangerous goods regulations including U.S. DOT, ICAO/IATA and IMDG.
• You have experience implementing an ERP system.
• You have experience working in the supply chain within the food industry.
• CPSM, CSCP, and/or SCPro certification a plus.