Sr Salesforce Administrator
HLTH (pronounced “health”) is the leading platform bringing together the entire health ecosystem, focused on health innovation and transformation. From unparalleled events with industry-leading speakers to inspirational digital content and mission-driven initiatives, HLTH creates a unique marketplace for the health community leading the dialogue and development of a better health ecosystem.
Our mission is to gather the health community in curated, purposeful engagements that accelerate healthcare innovation.
To support our continued growth, we are seeking a skilled Salesforce Administrator to join our team.
As a Salesforce Administrator at HLTH, you will play a crucial role in optimizing and maintaining our Salesforce ecosystem to enhance our event management processes. You will collaborate closely with cross-functional teams to ensure the platform aligns with our business goals and provides efficient solutions to our event management needs.
1. Salesforce Configuration and Customization:
- Customize Salesforce to meet specific event management requirements, including custom objects, fields, workflows, and validation rules.
- Implement automation processes, such as workflow rules, process builder, and flows, to streamline event-related tasks.
2. Data Management:
- Ensure data quality and integrity within Salesforce by monitoring and maintaining data hygiene.
- Import, export, and update data as necessary, including attendee and exhibitor information.
3. User Training and Support:
- Provide training and support to Salesforce users within the organization, ensuring they can effectively utilize the platform.
- Address user issues and troubleshoot technical problems promptly.
4. Reporting and Analytics:
- Develop and maintain reports and dashboards to track event-related metrics, such as registration, attendance, and revenue.
- Assist in data analysis to derive insights and make data-driven decisions.
5. Integration Management:
- Collaborate with IT and other departments to integrate Salesforce with other relevant systems, such as marketing automation tools and payment gateways.
6. Security and Access Control:
- Manage user profiles, roles, and permission sets to ensure data security and proper access controls.
- Stay updated on Salesforce security best practices and implement necessary security measures.
- Document system changes, configurations, and processes for reference and training purposes.
- Maintain up-to-date documentation of customizations and workflows.
- Bachelor's degree in a related field or equivalent work experience.
- Salesforce Administrator certification.
- Proven experience as a Salesforce Administrator, preferably in an event management or similar industry.
- Strong understanding of Salesforce best practices and data management principles.
- Proficiency in Salesforce Lightning Experience and related tools.
- Excellent communication skills and the ability to work collaboratively with cross-functional teams.
- Strong problem-solving skills and attention to detail.
- Knowledge of event management processes and industry-specific software is a plus.
If you are a skilled Salesforce Administrator with a passion for optimizing processes and driving business success through Salesforce, we encourage you to apply. Join our team at HLTH and be a part of creating exceptional event experiences.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter explaining their qualifications and interest in the position to firstname.lastname@example.org.
HLTH is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.