About Lyric

Why we built Lyric: supply chains are as critical & complex as ever → every day, large enterprises are faced with trillions of possibilities for their supply chain → powerful algorithms are required to optimize these supply chain decisions (i.e. AI) → large enterprises are unable to leverage supply chain AI at scale due to (a) the rigidity & limited scope of point solutions (“buy”) and (b) the immense investment required to develop in-house (“build”).......until now (cue dramatic music in the background)......

Enter Lyric: an enterprise AI platform for supply chains - when enterprises evaluate whether to buy or build decision-making engines for their supply chains, we provide the best of both worlds thanks to:

1. Our deep catalog of supply chain AI products that are available out-the-box to optimize networks, allocate inventory, schedule routes, plan fulfillment capacity, promise orders, propagate demand, build predictions, analyze scenarios, and much more (buy)

2. Our platform-first approach enables business & technical users end-to-end composability for supply chain decision science with no-code, their code, or even forking our code (build).

At Lyric we’re building a new era in supply chain, with the team best equipped to build it. We’ve been at the intersection of supply chain & algorithms for 20+ years, which led us to a deep conviction that global supply chains needed something like Lyric. We’re proud to say that since our inception in Dec. 2021, this conviction has now been validated many times over. This is thanks to our double-digit number of Fortune 500 Customers (Smurfit WestRock, Estee Lauder, Coca-Cola, Nike, and more) who are innovating on their own terms every day on Lyric. After an incredible 2024, we expect 2025 to be even more of a rocket ship, and we can’t wait to see what our current & future customers are empowered to build with us next.

About the role

As Technical Presales Specialist at Lyric, you will join us at a pivotal moment in our growth journey. Working closely with our Sales and Product teams, you'll be responsible for architecting and demonstrating technical solutions that showcase the power of our enterprise AI platform. This role combines deep technical expertise with consultative selling—you'll craft compelling technical narratives and demonstrations while supporting our sales team in complex enterprise deals. The ideal candidate will thrive in translating complex supply chain challenges into tangible AI-powered solutions, bringing technical credibility and domain expertise to every customer interaction.

What you’ll do

• Lead technical discovery sessions and deliver compelling product demonstrations that showcase Lyric's platform capabilities and business value

• Partner with Account Executives to develop technical win strategies and overcome objections throughout the sales cycle

• Create technical sales enablement materials and provide architectural guidance during customer implementations

• Stay current with supply chain technology trends to effectively position Lyric's technical differentiators
  

Who you are

• 5+ years of technical presales or solutions engineering experience in enterprise software, with strong background in either supply chain software or AI/ML platforms

• Deep understanding of supply chain processes and technologies, with ability to translate complex technical concepts into business value

• Strong presentation and demo skills with experience speaking to both technical and executive-level audiences

• Excellent project management skills with ability to handle multiple complex sales cycles simultaneously

Location: Remote - US

Compensation: The annual total cash compensation range for this position is $100,000 - $140,000, depending on experience level. Additional compensation includes equity in Lyric.