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Senior Product Manager - Clinical Experience

Marker Learning

Marker Learning

Product
Remote
Posted on Thursday, July 11, 2024

About Marker Learning:

Marker Learning is on a mission to help schools and parents access more affordable and accessible learning disability (e.g., dyslexia) assessments. 1 in 5 students has a learning disability such as dyslexia, which makes it harder for them to read, spell, and write--despite their intelligence. While receiving a proper evaluation for a learning disability could be the most impactful event in a student’s life, it is estimated that only 4% of students receive a diagnosis because of the high costs of evaluations and lack of access to qualified psychologists. Undiagnosed students are 3x more likely to drop out of high school, 5x more likely to be unemployed, and tend to experience elevated levels of anxiety and depression.

By leveraging proprietary technology developed by leading experts, the end-to-end Marker evaluation is completed in a fraction of the time compared to traditional assessment methods. Marker is a rapidly growing start-up backed by some of the most mission-driven and reputable venture capital firms and education non-profits.

Join us in our mission to inspire and support all students on their unique learning paths!

Position Overview:

As a Senior Product Manager specializing in the Clinical Experience, you will focus on creating the next gold standard in learning disability evaluations, pioneered by Marker Learning. Your role will specialize in the process by which psychologists administer evaluations and deliver their clinical diagnosis to clients. You will develop expertise in testing methodologies to guide product direction and improvements, making learning disability evaluations more accessible, standardized, and repeatable. This will involve utilizing cutting-edge technologies such as artificial intelligence, large language models, computer vision, and more to accelerate progress.

This role will report to the Director of Product Management and will be a core member of Product Management at Marker Learning – helping to shape both the Clinical Experience and the overall Product Management team. We seek candidates eager to grow with Marker Learning and become leaders within the Product team.

Responsibilities:

Strategic Leadership:

  • Create and execute strategies to improve the evaluation experience for clients and psychologists.
  • Champion client and psychologist needs within Marker Learning.
  • Stay up to date on the latest in learning disability evaluation methodology and technology, educating internal and external stakeholders on progress.

Research & Development:

  • Work closely with Marker’s technology & clinical teams to research new applications for evaluation testing, scoring, diagnosing, and report writing.
  • Develop and test new solutions to improve the evaluation experience.
  • Translate proof-of-concepts into full production implementations.

Product Lifecycle Ownership:

  • Develop and maintain a Clinical Experience product roadmap, prioritizing features and enhancements based on customer needs, market trends, and business objectives.
  • Lead end-to-end product management, collaborating with cross-functional teams to ensure timely delivery of impactful solutions.
  • Translate Clinical product requirements into platform capabilities to drive improvements for all elements of Marker’s Product.

Data-Driven Decision Making:

  • Utilize data analytics and statistics to derive actionable insights, shaping product roadmaps and optimizing user experiences.
  • Establish and track key performance metrics, analyzing data to inform decision-making.

Focus on User Experience:

  • Study client and psychologist user behavior to derive actionable insights for product development.
  • Engage in on-the-ground learning by shadowing psychologist workflows, participating in user research, and conducting workshops to understand challenges and opportunities.
  • Focus on creating seamless experiences with Marker products to produce positive outcomes.

Cross-Team Collaboration & Stakeholder Management:

  • Cultivate strong relationships with Marker psychologists and other internal stakeholders, actively soliciting feedback to inform product improvements.
  • Collaborate effectively with Engineering, Data Science, and Marker’s Clinical teams to align strategies, prioritize features, and drive product success.
  • Manage and prioritize projects for different stakeholders, working on multiple timescales.

Requirements:

  • 5+ years of proven experience in Product Management, preferably within Health Tech and Clinical applications.
  • Experience taking products from concept to production.
  • A proven background in long-term planning and execution of large-scale projects.
  • Understanding and previous application of Statistics, Generative AI, Large Language Models, and Computer Vision.
  • A strong drive to solve problems and make continuous improvements, both large and small.
  • Strong analytical skills; leveraging data to make informed product decisions.
  • Experience in fast-paced, agile startup environments.
  • Detail-oriented with excellent communication and organizational skills, valuing diverse communication styles; balancing multiple projects, deadlines, and requests should come naturally to you.

We encourage candidates from all backgrounds and experiences to apply.

This role has a salary range of $160,000 - $175,000 Base Salary

Interested? Great! Here's what you should know:

At Marker Learning, we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation, and disability status. We are a mission-driven team out to provide reliable and affordable testing to every student who requires it, and we believe that Marker Learning has the potential to change the evaluation landscape across the country. We'd love to hear from you if you're motivated by our mission and eager to contribute to our team and culture!

We are dedicated to building a diverse and inclusive workforce. Marker Learning provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with applicable federal, state, and local laws.