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IT Support Engineer



IT, Customer Service
Princeton, NJ, USA
Posted on Friday, June 14, 2024

Noom is a digital healthcare company that connects people to content, coaching, community, and clinicians to build healthy habits and promote better living. We’re a mission-driven, high-growth organization that’s powered by science, technology, and world-class talent.

We are currently seeking a dedicated IT Support Engineer to join our team and help manage the IT infrastructure of our Princeton, NJ office. This role involves maintaining and improving network systems, providing support to ensure high levels of functionality and efficiency, and collaborating with various departments to meet their technical needs. The ideal candidate will have a solid foundation in IT systems, a proactive approach to problem-solving, and the ability to provide high-quality support to our staff.

What you’ll be doing:

  • Troubleshooting: Diagnosing and fixing hardware, software, and network issues
  • Maintaining: Monitoring systems and keeping hardware and software inventories up to date
  • Configuring: Installing and configuring computer systems, networks, and applications
  • Developing: Creating custom systems for clients, and developing and implementing security policies
  • Documenting: Keeping records of issues, solutions, and system configurations
  • Managing: Managing projects and coordinating with other IT staff
  • Training: Teaching users how to use new systems and hardware
  • Ordering: Getting supplies and equipment as needed

What we’re looking for:

  • Bachelor’s degree in IT, Computer Science, or related field.
  • Extensive experience IT infrastructure management.
  • Proficiency in network troubleshooting, server administration, and cloud services.
  • Relevant certifications (e.g., CompTIA, Microsoft Certified Solutions Expert) are preferred.
  • Strong analytical, communication, and teamwork skills.

What Makes This Job Amazing:

  • You’ll be helping millions of people lead healthier lives every day
  • You’ll experience huge learning & professional growth opportunities. Noom believes in supporting you; we’ll cover the cost of books, courses, conferences… you name it!
  • You’ll become part of our transparent, high-performing, and close-knit team
  • We guarantee you will learn a tremendous amount in a short time. For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement.

Base Salary:

  • The expected base salary for this position is $85,000 - $115,000.
    • Our salary ranges are determined by role, level, and location. The range displayed on each job posting is based on Noom’s estimate as of the date of publication and reflects the minimum and maximum target for the position across all US locations. The actual placement of the candidate within the range is based on factors including but not limited to relevant experience, assessment of functional skills and behavioral competencies, scope, and location. This range is not inclusive of any discretionary bonus or equity package.

Other Elements of the Rewards Package:

  • Noom currently offers a comprehensive and generous total rewards package. This package generally includes discretionary performance-based bonus, stock awards, healthcare & retirement benefits, paid holidays, paid time off, disability benefits and various wellness programs, etc.


  • By applying to this position you will have an opportunity to share your preferred working location from the following:
    • In-office Location: Princeton, NJ, USA
  • Your recruiter can share more about the specific compensation package for your preferred location during the hiring process

More About Noom

At Noom, we believe that the individual is the greatest force for good, not just in their health but in unlocking their fullest potential. We apply the same principles inside Noom. Across our dynamic organization, we empower our teams to execute on big ideas and we start and end each day with responsibility to make the world a healthier place. Fortune, Inc., Glassdoor, and Crain’s have all named Noom a Best Place to Work including being named on Fortune’s lists for Best Workplaces in New York, Best Workplaces in Technology, Best Workplaces for Women, and Best Workplaces for Millennials.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, please email

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an email address. Our assessment process includes multiple phone and/or video interview rounds, and we will never ask you for personal payment, require you to purchase equipment, or extend a job offer without the completion of this interview process. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to instead apply directly through our website