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Senior IT Specialist

Spark Advisors

Spark Advisors

Posted on Thursday, June 6, 2024

About Spark Advisors

We’re Spark, a mission-driven company helping independent Medicare brokers build the insurance business of their dreams. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.

In just three years, we’ve partnered with over 3,000 brokers and enrolled over 60,000 beneficiaries, making us the fastest-growing Medicare brokerage in the country. Brokers love us: during this period of intense growth, we’ve maintained an NPS of 91, a client retention rate of 93%, and we’ve helped brokers grow on average >100% since partnering with us.

It’s an exciting time to be at Spark. Our diverse, remote-first team comes from leading technology, healthcare, and insurance companies, and has grown from 40 to 60 in the last year. Most recently, we’ve raised a Series B from leading investors who share our ambition.

Join us: we’re always on the lookout for sharp, talented, empathetic teammates.

About the role

Spark is looking to bring on a Senior IT Specialist to join our growing team. As the company grows, we’re looking for this individual to help provide Spark employees with the technology and tools to do their work efficiently, while also ensuring security and compliance for the business.

In this role, you will be responsible for executing on initiatives in our IT roadmap as well as handling any day-to-day IT tasks. You will work on projects including access and identity management, vendor selection, hardware and software procurement and customer support. You will be responsible for standing up IT processes and be relied on as a technical expert for IT decisions. You will work hands out with team members throughout Spark to support them on their technical needs. Reporting to the Head of Engineering, you will collaborate closely with other stakeholders throughout the company to ensure that your IT work is closely in line with the needs of the business.

What you’ll do

  • Execute daily IT operations, including MDM management, hardware/software procurement, technical support and more.
  • Review and manage vendors for compliance, security, optimizing for value and cost.
  • Collaborate on security initiatives, preparing for and navigating security threats and improving the businesses security posture.
  • Develop and implement IT processes and policies in collaboration with cross-functional teams.
  • Provide IT support across all levels, ensuring alignment with organizational needs and values.
  • Collaborate on the IT roadmap, prioritizing based on business impact, with clear communication of plans.

What we’re looking for

  • Solid IT support background with expertise in MDM, procurement, access management, identity and cybersecurity, preferably in a startup environment.
  • Experience in developing and rolling out IT policies and processes that meet business and customer needs.
  • Strong planning and prioritization skills, with experience executing on an IT roadmap.
  • Ability to work collaboratively, with excellent communication skills and a team-oriented approach.
  • Experience collaborating with cross-functional stakeholders of all levels.
  • A service mentality with empathy towards understanding and meeting cross-functional and customer needs.
  • (Nice to Have) Experience in managing IT teams and fostering employee growth.
  • (Nice to Have) Background in health technology or similar fields.

Other benefits

  • The base salary range for this role is $120,000 - $140,000*
  • Equity compensation
  • Health care, including dental and vision through our PEO Sequoia
  • Flexible work location; co-working available
  • Workspace budget
  • An engaged, supportive and growth-oriented team environment


Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

Base Salary
$120,000$140,000 USD


We work hard, but we also know you have a family, friends, hobbies, and a life outside the office. We're a remote-first company that values flexibility while hitting ambitious goals.

Paid holidays

Everyone needs a healthy, happy, and productive life. This means you'll need time to rest & recover without restrictive holiday limits. Last of the year is paid time off to spend with family and friend, recharge.

Flexible, remote working

We want you to work when and where you're most productive, whether you’re an early bird or a night owl.

Medical & dental benefits

Enjoy the best medical, dental and optical coverage money can buy. We've got you and your family covered for all eventualities.

Meaningful equity

You’ll be contributing to the team's success, so you deserve to share in it. Everyone in our team gets a meaningful equity allocation.

Top of the line equipment

We’ll set you up with the right tools to do your best work—starting with a MacBook Pro, 4K monitors, & the right software to get the job done.

A team that cares

You’ll be joining a team of smart, capable, helpful people that want you to win, our clients to be wowed, and our business to grow.

Remote work stipend

$100 Monthly Remote Work Stipend (help cover costs of home-office needs)