Our Client Partnerships team build, manage and grow client relationships and uncover new business opportunities, taking a consultative business development approach to the client lifecycle. They’re responsible for managing upsell and renewal targets, in addition to broadening and closing new business with existing client relationships.
As a Client Partnerships Manager, you will be a Wunderkind product expert, customer success pro, and business development consultant all in one. You’ll build trust, negotiate terms, adapt to change, and promote new opportunities for our clients to increase their revenue whilst partnering with Wunderkind’s best in class Customer Success team to deliver key objectives and proactively accelerate business opportunities.
We’re looking for a Client Partnerships Manager who has solid experience working in a quota-carrying, client facing role, preferably at an enterprise SaaS or marketing technology company. You’ll be driven by directly impacting the digital marketing strategy of some of the top brands in the world, and having a lot of fun whilst doing so! If you love the fast-paced environment of a startup, digital marketing, and working closely with clients, then this is a fantastic opportunity to join our growing Client Partnerships team in London.
As a Client Partnerships Manager at Wunderkind you will:
- Consult with c-suite contacts throughout Wunderkind’s client base to understand their business objectives, then working with CS to translate them into actionable digital strategies
- Identify opportunities to drive revenue growth with our existing clients through renewals, upsells and expansion
- Communicate how Wunderkind’s platform and products solve conversion issues, highlight both our value add and why we are the best in class
- Represent Wunderkind in high level negotiations with key decision makers of high revenue businesses
- Maintain the business relationship with the client and partner with our customer success team in delivering performance and driving revenue
So what experience can you bring to the Wunderkind Client Partnerships team?
- At least 3 years of experience in business development or customer success (account management with an upsell quota) within a SaaS organisation
- Track record of successfully impacting and progressing business growth
- Comfortable strategizing and consulting with C-Level execs at Fortune 2000 companies
- Empathetic and persuasive; a strong mix of emotional intelligence and business savvy
- Ability to tackle projects with little direct input or oversight; work with uncertainty and manage through many priorities and opportunities at once
On the fence? Apply anyway! We know that imposter syndrome can get in the way of meeting incredible candidates, and don’t want it to get in the way of meeting you!
Learn More About Our Company, Culture and 5 Core Values:
DRIVE UNDENIABLE PERFORMANCE:
- Wunderkind is a leading performance marketing engine that delivers tailored experiences at scale
- Digital businesses use Wunderkind to remember who users are better than ever before, allowing them to deliver high-performing, one-to-one messages on websites, through emails and texts, and in ads at a scale that’s not otherwise possible
COME HUNGRY:
- Driving $1.2 billion dollars annually in revenue for top eComm brands including Hugo Boss, Cole Haan, Fender, Rag & Bone, Gucci and more
- Incredible growth and promotion opportunities for top performing employees whether it be a leadership track or building out your own unique specialities
CARRY EACH OTHER:
- Unwavering commitment to culture, community, office events, and DEI initiatives
- Fully stocked snacks, beverages, and weekly catered lunch
- Exceptional management training programs and internal opportunities for 1:1 coaching
BOUNCE BACK:
- Company support and flexibility through all professional, personal, political, and world news and development
- Generous work life balance with 20 days PTO, 1 floating holiday, 14 National Holiday closures, Summer Fridays, 2 weeks of Newly-Wed PTO, Maternity & Paternity leave offerings
RESPECT PEOPLE, PRIVACY, IDEAS:
- Proud to be an equal opportunity and safe workplace
- Strongly committed to equal employment opportunities for all races, colors, ancestries, national origins, marital statuses, age, citizenship, disabilities, genders or gender identities, or Veteran status
