About Wunderkind:
Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, Our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.” We also believe in empowering brands to treat their customers as individuals, satisfying their unique needs with tailored experiences and thoughtful communication. By expertly personalizing, automating, and scaling beautiful one-to-one experiences, Wunderkind helps brands acquire new customers at scale and keep them loyal for life.
Key Responsibilities
Forecasting, Reporting & Performance Analytics
- Own and continuously improve the new business forecasting process in collaboration with GTM leaders.
- Develop and maintain performance dashboards, reports, and analytics to track progress against key targets and KPIs.
- Implement and enforce processes to maintain strong data hygiene from lead acquisition through closed-won deals.
- Collaborate with systems and data teams to ensure GTM tools (e.g., CRM, marketing automation) are integrated, reliable, and optimized for data accuracy and accessibility.
Operational Support
- Ensure data, tools, and workflows support efficient execution across sales, marketing, and customer success teams.
- Maintain and optimize processes for account and contact data enrichment and management. Analyze cohort- and segment-level performance to support GTM decision-making and resource allocation.
- Identify and address process bottlenecks or friction points across the GTM funnel to improve efficiency and conversion.
- Partner with the organization's HR Business Partner (HRBP) to provide GTM performance insights that inform broader organizational performance management initiatives.
- Provide guidance, coaching, and day-to-day support to junior Revenue Operations team members to develop their skills and ensure high-quality execution of operational tasks.
GTM Process Enablement & Strategic Initiatives
- Act as a key operational leader in the rollout of major GTM initiatives including product launches, M&A integrations, and strategic pivots.
- Assess and align sales processes, reporting frameworks, and operational systems with evolving business goals.
- Partner with cross-functional stakeholders (Sales, Marketing, Customer Success, Finance, Product) to ensure effective execution of key initiatives.
Requirements
- 8+ years of experience in Revenue Operations, Sales Operations, or related functions in a high-growth SaaS environment; MarTech experience preferred.
- Strong command of GTM analytics, forecasting, pipeline management, and sales process optimization.
- Proficiency with Salesforce (or similar CRM), BI/reporting tools (e.g., Looker, Tableau), and advanced Excel/Sheets.
- Proven ability to lead cross-functional projects and influence stakeholders across departments.
- Experience managing or mentoring junior team members in an operations or analytics function. Highly organized, analytical, and adaptable in a fast-paced environment.
- Bachelor's degree required; MBA or relevant advanced degree is a plus.
The base salary range for this role is 120,000 to 135,000. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location. This may vary depending on living location and market rate.
