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Alma
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See open jobs at Alma.See open jobs similar to "Staff Accountant, CX Specialist" Primary Venture Partners.Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 11,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022.
Staff Accountant, CX Specialist
Alma is seeking a mission-driven Staff Accountant, CX Specialist to join our growing Accounting team. The Staff Accountant, CX Specialist will sit at the intersection of our Customer Experience (CX) and Accounting teams to support provider members and internal teams with questions about Alma’s provider payouts, billing processes and membership terms.
You’ll be responsible for supporting our members through 1:1 proactive and reactive communication, reviewing and confirming member billing details, and consulting with our Accounting and Member Success teams on improving our operational processes. You will also work on reconciliations, month-end close process, and general accounting processes as our company continues to scale. The ideal candidate has 0-1 years of experience in accounting, is an excellent communicator, embraces change, and is seeking an opportunity to develop and expand their career at a high growth startup.
What you’ll do:
Who you are:
Benefits:
Salary Band: $67,000 - $78,000
Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.
All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.
This job is no longer accepting applications
See open jobs at Alma.See open jobs similar to "Staff Accountant, CX Specialist" Primary Venture Partners.