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Lead Product Manager, Billing



Posted on Saturday, May 25, 2024

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Lead Product Manager, Billing

Alma is seeking a mission-driven Lead Product Manager to join our Billing team. In this role, you'll craft and execute strategy while leading dynamic billing squads to revolutionize financial operations for mental health providers and their clients. The ideal candidate is a seasoned leader passionate about leveraging technology to solve challenging problems and build highly-scalable solutions that translate into trusted and streamlined customer experiences.

What you’ll do:

  • Develop and execute a comprehensive product strategy for the billing domain, aligning with company-wide objectives and key results.
  • Ensure that strategies and goals are well communicated and understood across squads
  • Track and analyze overall performance and financial, customer, and operational metrics for our billing products.
  • Analyze evolving business needs and proactively distribute resources across multiple squads to achieve strategic objectives.
  • Work closely with the product and engineering leadership to manage organizational change and adopt best practices.
  • Motivate, coach, and supervise 1-2 junior Product Managers within your domain.
  • Foster a sense of community and belonging within your domain by identifying and implementing initiatives for collaboration, team-building, and bonding to enhance team alignment and efficiency
  • Act as a key leader by representing and advocating for the Billing domain with leadership teams

Who you are:

  • You have 6+ years of experience in Product Management, with 1+ years of experience in people management managing 1-2 product managers.
  • You have experience setting a clear, inspiring vision for complex areas, and advocating for solutions that drive success for the business in addition to your users.
  • You have a proven track record of leading large-scale projects and strategic decision-making.
  • You epitomize an experimentation mindset, always centered in hypothesis thinking and rapid experimentation.
  • You are adept at agile methodologies and taking an iterative approach to product lifecycle management.
  • You excel in building strong cross-functional relationships and fostering an inclusive environment across diverse teams.
  • You are adept at navigating company-wide trade-offs and resource allocation to meet strategic goals, with a strong ability to adapt to changing business needs.
  • You value a culture of inclusion and empathy.
  • You feel a passion for Alma's mission – to improve the therapy experience for providers and their clients and simplify access to care.


  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA and HSA plans
    401K plan (Roth and traditional)
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend
  • Financial wellness benefits through Northstar
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • EAP access through Cigna
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO

Salary Band: $170,000 - $190,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a email address.