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Admin Team Lead

Marker Learning

Marker Learning

Remote
Posted on Thursday, June 13, 2024

About Marker Learning:

Marker Learning is on a mission to help schools and parents access more affordable and accessible learning disability (e.g., dyslexia) assessments. 1 in 5 students has a learning disability such as dyslexia, which makes it harder for them to read, spell, and write--despite their intelligence. While receiving a proper evaluation for a learning disability could be the most impactful event in a student’s life, it is estimated that only 4% of students receive a diagnosis because of the high costs of evaluations and lack of access to qualified psychologists. Undiagnosed students are 3x more likely to drop out of high school, 5x more likely to be unemployed, and tend to experience elevated levels of anxiety and depression.

By leveraging proprietary technology developed by leading experts, the end-to-end Marker evaluation is completed in a fraction of the time compared to traditional assessment methods. Marker is a rapidly growing start-up backed by some of the most mission-driven and reputable venture capital firms and education non-profits.

Join us in our mission to inspire and support all students on their unique learning paths!

About the Role:

As Marker Learning’s District Administrator Team Lead, you will play a key role in supporting and developing Marker’s District Administrators. You will have a unique opportunity to help build this new service offering at Marker Learning and be responsible for partnering with our network operations team to drive an excellent experience for school districts, parents, and students. To succeed in this position, the ideal candidate will have extensive people management experience, honed organizational skills, and thrive in fast-paced start-up environments. This remote role will report to the Director of Network Operations and may involve up to 25% travel.

What you’ll do:

  • Hire, develop, manage, and scale a network of Marker Learning District Administrators
  • Lead your team to fulfill essential contract report deadlines and success benchmarks
  • Develop processes to ensure the seamless delivery of District Administrator services
  • Drive forward and support initiatives focused on broader business needs
  • Gather data and insights to advocate for workflow and experience improvements
  • Partner closely with cross-functional stakeholders to learn about our school district clients, psychologist network, and proctor network to achieve results
  • Collaborate with Product to develop tools to help Marker Learning operate more efficiently

Qualities of the ideal candidate:

  • Bachelor's degree or equivalent experience
  • 4+ years in a fast-paced operations role
  • Extensive experience managing people and leading teams to reach objectives
  • Adaptable to changing business needs with a demonstrated ability to be proactive and take initiative
  • Proven track record of building strong relationships; collaborating with others
  • Excellent communication skills and the ability to influence diverse groups of internal and external stakeholders
  • Spanish fluency
  • Passionate about the mission of Marker Learning to provide affordable and accessible learning disability support to all students who need it
  • Able to adhere to district & Marker policies and protocols

Interested? Great! Here's what you should know:

At Marker Learning, we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation, and disability status. We are a mission-driven team out to provide reliable and affordable testing to every student who requires it, and we believe that Marker Learning has the potential to change the evaluation landscape across the country. We'd love to hear from you if you're motivated by our mission and eager to contribute to our team and culture!

We are dedicated to building a diverse and inclusive workforce. Marker Learning provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with applicable federal, state, and local laws.