This is a fully remote role, allowing you to work from your home office or any location of your choosing within the United States.
All About Us
Seated is the first dynamic pricing platform for restaurants - we help fill their empty seats while providing consumers incredible rewards to top brands and unique experiences. We are quickly expanding our offerings to cities across the country and are looking for talented and ambitious people to embark on the journey with us!
About The Role
We’re looking for an Accounts Receivable Manager to take ownership of our collections function and help scale it as the business grows. This role combines hands-on management of partner accounts with the opportunity to build and lead a small team.
You’ll be on the front lines of partner communication, driving recoveries, overseeing payment plans, and ensuring that delinquency and bad debt stay within budgeted targets. At the same time, you’ll manage a Billing Clerk and help develop processes, reporting, and playbooks that make our collections function more effective and scalable.
This is an ideal role for someone who thrives as a player–coach: comfortable rolling up their sleeves to resolve accounts directly, while also mentoring others and shaping a function.
What You’ll Do
- Take ownership of delinquent partner accounts, leading outreach and recovery efforts.
- Manage payment plans, coordinate escalations, and exercise judgment on write-offs.
- Serve as the subject matter expert on payment flows, billing escalations, and recovery processes.
- Oversee relationships with third-party collections agencies.
- Track results and ensure delinquency and bad debt remain within budgeted targets.
- Manage and mentor a Billing Clerk, providing guidance on billing and collections outreach.
- Build repeatable processes, documentation, and reporting to help scale the AR function.
- Act as an escalation point for complex or high-risk partner cases.
What You’ll Bring
- 5+ years of experience in Accounts Receivable, Collections, or Credit & Risk.
- Track record of successfully recovering delinquent accounts and managing payment plans.
- Experience exercising discretion on write-offs and balancing recovery with partner relationships.
- Strong communication skills—you’re confident speaking with partners and resolving sensitive billing issues.
- Hands-on experience with CRM/ERP tools (Salesforce a plus).
- Prior experience mentoring or managing others preferred, even in a small-team setting.
- Excited to build processes in a fast-moving, growing business.
Why Join us
- Own a critical financial function and make a measurable impact on cash flow.
- Help shape and scale the AR/Collections function in a growing company.
- Work closely with Finance, Sales, and leadership teams to solve complex partner challenges.
- Grow your own career path while building and mentoring a small but impactful team.
What You’ll Get
- Salary range: $85,000 - $110,000 annually, depending on experience and other market factors.
- Stock options
- Generous 401(k) match
- Comprehensive healthcare, dental, and vision plans for you to choose from
- Pre-tax flexible FSA, dependent care FSA & commuter benefits are available
- Paid parental leave
- Unlimited PTO
- TeleDoc, One Medical, and Talkspace memberships are available
- Wellness Hub Membership with access to thousands of gyms and studios
- Citi Bike monthly membership
- $100 a month to spend at Seated restaurants
- Seated ‘Unplugged Day’ - We ensure all employees take at least 1 day off every month to completely “unplug” from work (no slack/no email).
At Seated, we welcome passionate people from all backgrounds, helping us to make dining experiences more accessible & rewarding. If you have the curiosity & passion to drive our mission together, we would love to hear from you.
